All real estate brokers try to form relationships with their customers in hopes of potential future business. Since most companies don’t often have experience in purchasing or leasing a property, they look to their broker for guidance as they want this to be a positive experience. So when I show my customers leasing options in their market, knowing the landlords and how they treat their tenants is paramount to maintaining that relationship. Whether it’s Bob, Connie or Lisa, they take the stress out of negotiations. They deliver the space on time and in top notch condition. Nappen & Associates is at the very top of the landlord list for me as they are an integral part of helping me maintain those relationships.